Privacy Notice

1. Information we may collect

Depending on how you interact with ORVENIX, we may process:

• Account and contact information, such as name, work email, company, role, and authentication-related identifiers.
• Commercial and communications information, such as business enquiries, TikTok lead-form submissions, sourcing or partnership requests, pilot requests, support messages, onboarding details, and business correspondence.
• Contract and workspace content that authorized users submit to ContractGuard for analysis, including documents, extracted fields, notes, and related metadata.
• Technical information, such as browser type, device information, IP address, timestamps, security events, and service logs.
• Usage information about how features are accessed and used.

2. How we use information

We may use personal information to provide and secure services, authenticate users, process approved contract content, respond to requests, assess the business opportunity described in an enquiry, operate agreed pilots, improve reliability and usability, prevent abuse, maintain audit and security records, comply with legal obligations, and manage our business relationship with customers and prospects.

For a TikTok business lead form, we request business contact details and information about the service or partnership sought so we can review and respond to that specific request. Submitting an enquiry does not create a paid contract. We do not use those details for unrelated promotional messages without a separate lawful basis or consent where required.

3. Contract content and AI processing

ContractGuard may use automated and AI-assisted processing to extract, summarize, classify, and answer questions about customer-submitted agreements. ContractGuard is designed to preserve source evidence and support human review. Analytical outputs may contain errors and should not be treated as legal advice or as a substitute for qualified legal counsel.

4. How information may be shared

We may disclose information to service providers that support hosting, authentication, infrastructure, communications, security, analytics, payment processing, and AI functionality, subject to appropriate contractual or technical controls where applicable. We may also disclose information when required by law, to protect rights and security, or in connection with a corporate transaction.

For TikTok lead forms, TikTok provides the lead collection and delivery service. Subject to the user’s voluntary submission and applicable settings, TikTok makes the submitted business contact information and enquiry details available to ORVENIX for responding to that enquiry. TikTok’s own privacy terms also apply to processing it performs as a platform provider.

For optional website enquiries, we use Formspree as a third-party delivery provider. If you choose to submit a form, the provider processes the business contact fields, your selected service, any brief non-confidential issue and optional self-check snapshot to deliver the request to ORVENIX. The five-question readiness calculation runs in your browser until you choose to send an enquiry. On ORVENIX pages that use campaign attribution, a short-lived browser-session record may store incoming UTM parameters, an originating page and referral source category; these details are attached to a website enquiry only when you voluntarily submit it. This attribution is used to understand which business channel brought the request and is not evidence of a purchase. Formspree has its own storage and retention rules, which may vary by account plan; contact info@orvenix.ai for an enquiry-data request.

ORVENIX does not authorize service providers to use customer contract content for their own unrelated purposes.

5. Security

We use technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system can be guaranteed to be completely secure, and customers remain responsible for choosing appropriate access controls and only submitting information they are authorized to provide.

6. Data retention

We retain information for as long as reasonably necessary to provide the service, maintain security and audit records, fulfill contractual obligations, resolve disputes, and comply with applicable law. Retention periods may vary by data type, account status, customer instructions, and legal requirements.

7. International processing

ORVENIX may use infrastructure and service providers located in different countries. Where required, we use appropriate contractual, organizational, or technical measures for international data transfers.

8. Your choices and rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding certain personal information. Enterprise users should normally route workspace-content requests through their organization administrator. You may contact us at info@orvenix.ai.

9. Children

ORVENIX services are intended for business use and are not directed to children.

10. Changes to this notice

We may update this Privacy Notice as our services or legal obligations evolve. The effective date at the top of this page will indicate the latest published version.